Havering has specific response times for reporting various issues, particularly related to child protection and damaged roads or pavements. Here’s a summary of the relevant time limits:
| Issue | Response Time |
|---|---|
| Child Protection Concerns | Immediate (emergency call 999) or within working hours (Mon-Fri, 9am-5pm) for referrals |
| Damaged Roads/Pavements | Varies by priority level: |
| Very High Risk (Imminent) | 2 hours |
| High Risk (Urgent) | 24 hours |
| Medium Risk (Non-urgent) | 28 days |
| Low Risk (Serviceability) | 28 days |
| Monitored Defect | Future inspections |
For child protection issues, if you suspect immediate danger, calling 999 is essential. For road defects, you can report them through the council's dedicated reporting page. If you'd like to make a report now, visit report a road defect.