The Stage 3 review panel process in Havering typically takes about 30 working days from the date you request to escalate your complaint to this stage. After the review panel, the Chair will send recommendations to the Director of Starting Well within five working days, and you will receive the final decision in writing within 15 working days of that.
Here's a summary of the timeline for the Stage 3 process:
| Stage | Timeframe |
|---|---|
| Request to Stage 3 | Processed within 30 working days |
| Chair's recommendations | Provided within 5 working days |
| Final decision | Sent within 15 working days of recommendations |
If you have further questions about complaints or need assistance, you might want to reach out directly through the complaints page for more information.