Yes, you can request a review of the Stage 3 panel's recommendations. After a Stage 3 Review Panel has considered your complaint, the Chair will provide recommendations to the Director of Starting Well, who will then send you the final decision in writing within 15 working days. If you're not satisfied with their decision, you can further escalate your complaint.
Here's how the process works for escalating complaints:
| Stage | Description | Timeframe |
|---|---|---|
| Stage 2 | Review of initial complaint | 20 working days |
| Stage 3 | Review Panel convened | Within 30 working days |
| Decision | Final decision provided | Within 15 working days post-recommendation |
If you need to move forward with a review, make sure to follow the necessary steps outlined in the complaints procedures. You can find more information on this process on the Havering complaints page.