To report a council tenant noise complaint in High Peak, use the latest version of The Noise App 2.0. It lets you record short clips of the noise and send them straight to council officers.
| Step | What to do |
|---|---|
| 1 | Download The Noise App 2.0 from www.thenoiseapp.com or search for it in Google Play or the Apple App Store. |
| 2 | Create your account and choose High Peak Borough Council as your service provider. |
| 3 | Tap the icon, record the noise for up to 30 seconds, fill in the form, and submit the report online. |
| 4 | Wait for a response from the council. |
A smart device is needed, and broadband is recommended so it doesn't use your mobile data allowance. The app also adds GPS, date, and time stamps to recordings, which helps officers assess the complaint. If you don't have a smart device, the council says you can still report noise issues online by contacting the housing officers online.