Hounslow Council has specific time frames for resolving various types of housing repair issues. Here's a breakdown:
| Type of Repair | Completion Time |
|---|---|
| Urgent Repairs | Within five working days |
| Routine Repairs | Within 20 working days |
| Complex Repairs | Within 40 working days |
Urgent repairs include issues like total loss of hot water or serious leaks, while routine repairs cover things like replacing kitchen units or fixing minor plumbing. Complex repairs require more planning and are only addressed after an initial safety repair. If you have a repair issue, you can submit a request through Hounslow's repair request page.