If you've missed the deadline for reporting a missed bin collection, you can still report it under specific conditions. You can do this if it’s after 4pm on your collection day and within 2 working days of the original collection day.
Here are the key points for a missed bin collection:
| Criteria | Details |
|---|---|
| Report Deadline | After 4pm on collection day |
| Within 2 working days of collection | |
| Collection Response Time | Within 5 working days |
| (Excludes Mondays) |
If you have any side waste that won't fit into your bins for black or brown bins, it won’t be collected. For additional waste, you can use the household waste recycling centres. If you're ready to report a missed collection, you can report it online.