If your bus pass hasn't arrived after six weeks, you'll need to take action. According to Medway's guidelines, you should contact them since they aim to issue the pass within six weeks upon approval.
Here's what you can do:
| Action | Contact Information |
|---|---|
| Call Medway Council | 01634 333 333 |
| Check application status | Apply for a concessionary bus pass |
Make sure to have your application reference handy when you call, as this will help them assist you better. Also, keep in mind that you won't be refunded for any bus tickets purchased while waiting for your pass.
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