If your bus pass hasn't arrived after six weeks, you should contact Medway Council to follow up on your application. Here’s what you can do:
Check your application status: Make sure you provided the correct contact information and check your email (including any spam folders) for any communications regarding your application.
Contact Medway Council: You can reach out to them directly for assistance.
Here’s the contact information you might need:
| Contact Method | Details |
|---|---|
| Phone | 01634 333 333 |
| Online application link | Apply for a concessionary bus pass |
It's essential to act soon, as you won't be able to travel without your bus pass, and they do not refund the cost of tickets purchased during the waiting period.