If you haven't received confirmation of your bus pass application, the best course of action is to contact Medway Council directly. They can help you check the status of your application. You can call them at 01634 333 333 for assistance.
Here’s a summary of what to keep in mind regarding your application:
| Key Point | Details |
|---|---|
| Application Review Time | If approved, your new bus pass should be issued within 6 weeks. |
| Queries | If they have questions, they'll contact you using the details you provided. |
| Confirmation for Travel | A confirmation number alone does not allow travel; you need the actual bus pass. |
Make sure to check your junk or spam emails as well, since confirmation might have gone there. If you still don’t hear back, reach out to them by phone.