After reporting a missed bin collection, if the bin is not collected within the promised timeframe, you should follow up on your report. To do this, complete a form provided by the council, and they will aim to collect your bin within the next 48 hours.
Here’s a quick overview of the steps:
| Step | Action |
|---|---|
| 1 | Report the missed collection (after 6pm on collection day) |
| 2 | Wait to see if it gets collected next day |
| 3 | If not collected within the timeframe, fill out the follow-up form here |
Make sure to keep your bin out for collection until it has been emptied! If you have any questions, contacting the council directly may help clarify specific situations.