If your application is denied, you generally have a couple of routes you can take depending on the type of application involved. For planning applications or grants like the Community Care Grant, you can request a review or appeal the decision. Here’s a simplified breakdown of what to do:
| Application Type | Action Step | Timeframe |
|---|---|---|
| Community Care Grant | Request a First Tier Review in writing within 20 working days of the decision. | 20 working days |
| Crisis Grant | Request a review by calling the council office for an urgent callback. | Urgent request |
| Planning Application | Appeal the decision by submitting your appeal in the required format. | No specific timeframe listed |
For Community Care Grants, if you still disagree after the First Tier Review, you can seek an independent review from the Scottish Public Services Ombudsman. For further assistance, consider contacting the Financial Support and Inclusion Team or visiting the Scottish Borders website.