To report a missed bin collection in Sevenoaks, you need to check your collection date first and ensure you’re reporting it within one working day after your scheduled collection. You can submit your report online after 4pm on your collection day.
Here are the key guidelines to remember before reporting:
| Requirement | Details |
|---|---|
| Timing | Report after 4pm on your collection day |
| Investigation Window | Within one working day after collection |
| Bin Placement | Must be out by 7am at the property boundary |
| Common Issues | Collection date changes (e.g., bank holidays), stickers explaining missed collections |
If everything checks out, you can report your missed collection via the Sevenoaks council website by following this link: report a missed collection.