After you report a missed bin collection in Sevenoaks, the council will check their records. If it was genuinely missed, they aim to return and collect within two working days. However, if you report the missed collection after one working day has passed since your scheduled collection, you’ll need to wait for the next planned collection day.
Here's a quick summary of the process:
| Step | Details |
|---|---|
| Report Time | After 4pm on collection day if missed |
| Investigation Window | Within one working day of your scheduled collection |
| Collection Return Time | Within two working days if missed |
| If Reporting Late | Wait for the next scheduled collection day |
If you ever need to report a missed collection, you can do it easily online through the reporting page.