The response time from Slough Borough Council varies depending on the type of inquiry. For general inquiries, they do not confirm receipt of documents and process responses in date order. However, for specific claims like Council Tax support, they currently take around 39 days to process applications. Here’s a summary of response times for different situations:
| Inquiry Type | Response Time |
|---|---|
| General inquiries (not specified) | Processed in date order, no acknowledgment |
| Council Tax support claims | Approximately 39 days |
| Corporate complaints (Stage 1) | Aim to reply within 15 working days |
| Corporate complaints (Stage 2) | Aim to reply within 20 working days |
| Complaints about councillors | Acknowledged within 5 working days, 28 days for preliminary enquiries |
If you're looking for a quicker response, consider checking the council's website first for your query.