The response time for council reports varies depending on the type of report you submit. Here’s a quick overview of the expected response timings based on available council records:
| Type of Request | Acknowledgment Time | Response Time |
|---|---|---|
| Corporate complaints | Within 2 working days | Within 15 working days |
| Complaints about a councillor | Within 5 working days | Preliminary response within 28 days |
| Planning breach reports | Investigation within 10 days | Case prioritization within the investigation |
| Repair requests (priority levels) | Varies (see below) | Emergency: 2 hours, Urgent: 3 days, Routine: 20 days |
| Abandoned vehicles | Inspection within 7 days | Removal within 3 months (if confirmed abandoned) |
If you're looking for a more specific timeline for your report, it’s best to check the type of request you are submitting with the associated conditions. For assistance with corporate complaints or to lodge one, you can use the online complaint form.
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