To report a problem with your bin collection in Harrow, you'll need to do so online after 5pm on your scheduled collection day and within 48 hours of that day. If your bin is missed, Harrow's bin crews aim to return within three days to collect it.
Here’s a quick overview of how to report a missed bin collection:
| Action | Details |
|---|---|
| When to report | After 5pm on your collection day, up to 48 hours later |
| Reporting process | Enter your postcode on the bins page and select 'missed bin' for the respective bin |
| Collection timeframe | Crews will come back within three days (including weekends) |
| Reference number | After reporting, you’ll receive a reference number for follow-up |
Make sure to keep your bin in an accessible location so the crews can collect it easily.