If your bin hasn’t been collected after you reported it, you can follow up on your report provided you have your missed bin reference number. It's essential to have made a missed bin report first within the 48-hour window from your collection day.
Here's a quick summary of the steps you can take:
| Step | Action |
|---|---|
| 1. Check the reference number | Ensure you have your missed bin report reference number |
| 2. Follow up | Use the follow-up form to inquire about your missed collection |
| 3. Wait for collection | Bin crews typically return within three days for collection |
Keep in mind that sometimes missed collections can happen due to contamination or accessibility issues. If you need to start your initial report or get more information, you can visit report a missed bin collection.