For non-emergency repairs, tenants generally will not incur charges unless the repair was due to negligence, intentional damage, or misuse. Here’s a summary of situations where charges may apply, based on Hull's policies:
| Repair Category | Chargeable Situation |
|---|---|
| Damage caused by tenant | Tenant is responsible for damage to the structure and fixtures. |
| Lost keys | Replacement of locks is chargeable unless the tenant is over 65. |
| Misreported emergencies | Charge may apply if an emergency call-out is misreported. |
| Exit order repairs | Repairs needed when moving out are chargeable to the tenant. |
If you're ever unsure about a specific repair, it's a good idea to check ahead or consult the council to clarify responsibilities. You can learn more or report a repair through Hull’s council website.