Yes, there are ways to expedite the repair process for urgent issues in Hull. The council classifies repairs into different categories based on urgency. Emergency repairs can be addressed the same day for extreme cases, while urgent repairs are scheduled within 5 working days. Here's a quick overview of the types of repairs and their urgent status:
| Repair Type | Response Time | Examples |
|---|---|---|
| Emergency | Same day or within 24 hours | Unsafe electrics, severe leaks, burst pipes |
| Urgent (UI5) | Within 5 working days | Loss of hot water, minor plumbing leaks, leaking roofs |
| Non-emergency | Typically within 28 days | General repairs not causing serious inconvenience |
If you have an urgent repair, it's important to accurately report it to avoid any delays. Misreporting can lead to charges or slower responses. For emergency repairs, you need to call 01482 300 300 to confirm that it is a genuine emergency.
You can report repairs or access further information through the Hull Council repairs page.