When you contact Hull City Council, the typical response times depend on the nature of your inquiry. Here's a quick overview:
| Stage | Acknowledgment Time | Full Response Time |
|---|---|---|
| Stage 1 | Within 5 working days | Within 10 working days |
| Stage 2 | Acknowledgment within 5 working days | Full response within 20 working days |
| Antisocial Behavior | Initial response within 2 working days | Follow-up as discussed with the enforcement officer |
For most complaints, you can expect an acknowledgment within a few days and a full response within a couple of weeks. If they need more time, they will inform you of the reason and provide an updated timeline. If you're looking to submit feedback, you can do so through their online form.
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