If your bin hasn’t been collected for the second time, you should report it to the council as a missed collection. Make sure to do this within two days of the missed service. You need to wait until after 4 PM on the day of the collection before reporting it. If reported after two days, you'll need to wait for the next scheduled collection.
Here’s a quick summary of the steps to follow if your bin is missed:
| Step | Details |
|---|---|
| Check Collection Status | Ensure your bin was put out by 7 AM on the collection day. |
| Report Missed Collection | If missed, report it within 48 hours using the online form. Report here. |
| After Reporting | Leave your bin out; the council aims to collect it within two working days. |
Remember, if your bin was not out on time, it will only be collected on the next scheduled collection day.